How Can CIA Help You?

Privacy Notice

Capital Investment Advisors, Inc. Privacy Notice

Capital Investment Advisors values our customers and makes it a top priority to safeguard the confidential information of our customers. We are committed to protecting your privacy and maintaining your trust and confidence.

Capital Investment Advisors collects information about you to assist us in providing services and products to help you meet your financial goals and objectives and provide high standards of customer service. Additionally, information is obtained from you in order to help us fulfill our legal and regulatory requirements. Information collected may vary depending on the products and services requested and the scope of your engagement with us.

Information Collected About You

Capital Investment Advisors collects nonpublic personal information about you from the following sources:

Information provided on applications and related forms, such as name, address, telephone number, Social Security or Tax Identification number, birth date, net worth, annual income, information about your personal finances, financial information such as bank accounts, and medical information if insurance services are provided.

  • Information about your transactions with us, such as account balances, payment history, account numbers, and account activity.
  • Information from your employer, association, or benefit plan sponsor regarding any group products we may provide or assist in reviewing on your behalf.

We do not disclose information to nonaffiliated third parties about our current or former customers, except as permitted by law.  However, should for any reason our policy change, we will notify you by providing you with an amended Privacy Notice prior to making disclosure of your nonpublic information to nonaffiliated third parities that are not permitted under law.

Policies and Practices to Protect Your Personal Information

We train our staff to take caution in handling personal information.  We restrict access to nonpublic information about you to staff that need to know such information, who assist in providing products and services to you, or who assist in the administration of the office, in order to maintain confidentiality of your information. Further, we limit staff access to information to only those who have a business or professional reason for knowing such information. Limited access is given to nonaffiliated third parties, as permitted by law, in order to execute securities transactions on your behalf, or in order to provide account maintenance or customer service on your accounts.

If you close your account, cease services with us, or become an inactive customer, we will continue to adhere to the privacy policy disclosed herein, unless we notify you by providing an amended Privacy Notice.

Disclosure of Personal Information

We may disclose personal information obtained from you to financial service providers that service or provide support to your accounts, as permitted under law, such as:

  • Securities broker/dealers.
  • Third-party administrators and vendors hired to effect, administer, or enforce transactions or services in your accounts.

We will not share information about you with nonaffiliated third parties, unless we have provided you with an updated Privacy Notice and provided you with an opportunity to approve or disapprove of the sharing of your information.

Additionally, we may be required by law or regulation to disclose information to third parties such as in response to a subpoena, to prevent fraud, to comply with rules and regulations to which we are subject, in response to inquiries from industry regulators, and in order to comply with our broker/dealer’s policies with whom our associated persons may be registered.

We will affirm our Privacy Policy annually in writing, provided you maintain an ongoing relationship with us.

Updated as of November 16, 2010

Online Only Privacy Notices

Capital Investment Advisors engages in online advertising. The company, at times, might engage in Display Advertising via search engines. There may be instances where our company uses Google Analytics features such as remarketing that are based on our display advertising. Visitors can opt out of Google Analytics for display advertising and customize Google Display Network ads using the Ads Preferences Manager. We encourage our web visitors to install the Google Analytics opt-out browser add-on if you would like to control these types of remarketing efforts in the future.

How Can CIA Help You?